pusay888 Commitment to Protecting Your Data

1. Introduction and Policy Scope

This Privacy Policy is published and operated by pusay888 ("we", "our platform"), an online betting platform offering online slots, live casino, sports betting, fish shooting and esports betting to players in Malaysia. We operate under a valid international licence.

This document explains how pusay888 collects, uses, stores and protects your personal information when you register an account, make a deposit, play games, contact our customer support or use any of the services we offer.

By using the pusay888 website, registering a new account or continuing to use our services, you acknowledge that you have read, understood and agree to the terms stated in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.

2. Information We Collect

During the registration process and throughout ongoing use of the pusay888 platform, we may collect the following categories of information:

Personal Identification Information

• Full name as stated on MyKad or passport
• Identity card number (MyKad) or passport number
• Date of birth for age verification purposes (21 years and above)
• An active and reachable email address
• Mobile phone number registered in Malaysia
• Current residential address

Financial and Transaction Information

• Touch 'n Go eWallet details or DuitNow account information
• Bank account information for processing via FPX
• Crypto wallet address (USDT, BTC, ETH) where applicable
• Deposit, withdrawal and transaction activity history
• Records of bonuses received and wagering status

Technical and Usage Information

• IP address and information about the device used
• Web browser type and operating system
• Login data and game session history
• Cookie data and your website preferences
• General location information based on IP address

3. Purpose of Using Information

pusay888 uses the information collected only for legitimate and necessary purposes in operating our online betting platform. These purposes are as follows:

• Verifying player identity and ensuring compliance with the minimum age requirement of 21 years
• Processing minimum deposits of RM50 and minimum withdrawals of RM100 via supported payment methods
• Managing player accounts, including bonus administration such as the 100% welcome bonus of up to RM300
• Providing effective 24/7 customer support in Bahasa Melayu and English
• Preventing fraud, money laundering and other illegal activities
• Complying with legal obligations and international licensing requirements
• Improving the services and user experience of the pusay888 platform
• Sending account-related communications, promotions or relevant policy updates

We will not use your information for purposes unrelated to the services stated above without first obtaining your separate consent.

4. Sharing Information with Third Parties

pusay888 respects your privacy and does not sell player personal information to any third party. However, in certain limited situations, we may need to share your information with:

Payment Service Providers

To process transactions via Touch 'n Go eWallet, DuitNow, FPX or cryptocurrency, the necessary financial information will be shared with payment processors we have arranged. All such providers are bound by strict confidentiality agreements.

Regulatory Authorities

Where required by law or regulatory authorities, pusay888 may be required to disclose certain information. This includes financial crime investigations, fraud cases or valid court orders.

Platform Technology Providers

Some technical information is shared with our game software and technical infrastructure providers solely to ensure the platform functions properly. Such sharing is limited to what is strictly necessary.

5. Data Security and Storage

We implement multiple layers of technical and operational security to ensure your data is protected at all times. The key security measures we use include:

• Data encryption during transmission using 256-bit SSL/TLS protocol
• Password storage in an irreversible hash format
• Strict internal access controls — only authorised staff may access player data
• Continuous system monitoring to detect any unauthorised access attempts
• Regular data backups with tested disaster recovery procedures

Your personal information is retained for as long as your account is active, or for the period required by applicable legal and regulatory obligations. Once an account is closed, your data will be kept for the minimum period required by law before being securely deleted.

6. Your Rights as a Player

As a pusay888 player, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right of Correction: If any of your information is inaccurate or out of date, you may request that we correct it.
• Right of Deletion: In certain circumstances, you may request deletion of your personal information, subject to our legal obligations.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request to receive your data in a machine-readable format.

To exercise any of these rights, please contact our support team via live chat or email. We will process your request in accordance with established procedures and inform you of the outcome.

7. Use of Cookies and Tracking Technologies

pusay888 uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device when you browse our website.

Types of Cookies We Use

• Essential Cookies: Required for basic website functions such as login authentication and session security.
• Performance Cookies: Help us understand how players interact with the platform for improvement purposes.
• Preference Cookies: Store your chosen settings such as language and display preferences.

You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality and user experience of the pusay888 platform.

8. Links to Other Websites

From time to time, pusay888 may include general information about third-party payment services we support. Please be aware that when you access any separate third-party platform or service, the respective Privacy Policy of that party applies — not the pusay888 Privacy Policy.

We encourage you to read the privacy policy of each third-party service you use in connection with your pusay888 account, in particular your e-wallet provider and online banking service.

9. Changes to the Privacy Policy

pusay888 reserves the right to update or modify this Privacy Policy from time to time. Changes may be necessary due to changes in legislation, regulatory requirements, industry practices or our operational needs.

If there are significant changes, we will notify you via your account's registered email or through a clear notice on the pusay888 website. The "Last Updated" date at the top of this document will be updated each time changes are made.

Continued use of the pusay888 platform after notification of policy changes will be considered as your acceptance of the updated Privacy Policy.

10. How to Contact Us

If you have any questions, concerns or complaints regarding how pusay888 handles your personal information, or if you wish to exercise any of your privacy rights, please contact our team through the following channels:

• 24/7 Live Chat available directly on the pusay888 platform in Malay and English
• Support email: [email protected]

Our support team will endeavour to acknowledge receipt of your request and process each privacy-related enquiry accordingly. We are committed to resolving any concerns you may have in a fair and transparent manner.